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Managing Health Organizations for Quality and Performance
Download Ebook Managing Health Organizations for Quality and Performance
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Instructor Resources Available Now: Instructor's Manual, PowerPoints, TestBankManaging Health Organizations for Quality and Performance provides health administration students and practitioners with a solid foundation in quality management and best-in-class healthcare services.Structured around four management functions--planning, organizing, facilitating, and controlling quality and service improvements--Managing Health Organizations for Quality and Performance takes a systems approach, interlacing topics from marketing to staff motivation, and from collaboration to change management. The text goes beyond theoretical models to focus on day-to-day responsibilities and realities.The authors bring a breadth of real-world experience to the teaching of management principles. Managing Health Organizations for Quality and Performance reflects current management trends and developments in the field, both in clinical care and public health.This essential text features:Focused case studies and questions for reflectionSupplemental resources at the end of each chapterStand-alone chapters that provide instructors with additional course flexibilityA listing of relevant books, journal articles, and websitesA companion website for students with a complete package of interactive learning materials (Access code card included with each new copy of the text.)
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Product details
Paperback: 380 pages
Publisher: Jones & Bartlett Learning; Pap/Psc edition (March 1, 2012)
Language: English
ISBN-10: 1449653278
ISBN-13: 978-1449653279
Product Dimensions:
6 x 0.8 x 8.8 inches
Shipping Weight: 1.2 pounds (View shipping rates and policies)
Average Customer Review:
5.0 out of 5 stars
1 customer review
Amazon Best Sellers Rank:
#862,208 in Books (See Top 100 in Books)
If was In excellent condition
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